ZIWI Limited is recognised as a leading pet nutrition company and is setting the standard globally using only NZ locally sourced natural and free-range ingredients. We have a passionate and dedicated team who are incredibly proud of the products we make and love sharing them globally.

Due to internal movement, we have a vacancy for a Customer Service Lead to join our close knit Supply Chain team. The Customer Service Lead plays a critical role in ensuring an exceptional customer experience for their particular market.

If you have a strong understanding of order management, excellent attention to detail, and awesome relationship building skills, this could be the role for you!

Key requirements:

• A minimum of five year’s experience in supply chain, with strong experience in customer relationship management in a fast-paced environment.
• Confident and experienced to manage full spectrum of customer orders, shipping requirements and awareness of exporting requirements via MPI.
• Known for building strong stakeholder relationships, having exceptional communication skills and ability to cut through and focus on priorities.
• Knack for problem solving and passion for continuous improvement to work smarter to achieve our lofty goals.
• Energetic individual who thrives on a challenge, works collaboratively and has a passion for the customer.
• Multi-tasker who thrives off a fast-paced environment, is eager to learn and develop and of course have fun along the way!

If you are looking for a great opportunity to truly experience a commercial and strategically focused Global Supply Chain Team, then please get in touch.

All applicants must have current NZ residency or a valid work visa to apply and will be required to undergo pre-employment screening as part of the recruitment process.